Create an Integrity Athletics account online through our parent portal.

• From the Parent Portal home screen, you will click on “Create an Account.”

• You will then be redirected to a new page where you will create your Integrity Athletics account.

• Enter in all of your family and contact information and click “create account”.

• Once an account is created you will be directed to our policies and procedures page where it will ask you to agree to our terms. Please read carefully and follow the appropriate steps

• On the left-hand sidebar, you will click “Students” to enter all child information for each child. Student Medical Information is recommended but not required.

• Once your account is complete, you can now enroll your child in our “classes”, and “camps” or “book a party” with us.

To view the "How to" Video on our parent portal, please click here to watch.

We require all of our parents to create a member account on our parent portal Integrity Athletics.

• Once your account is created, ensure the Program filter under our “Classes” tab is set to the appropriate program. On that page, use the remaining filters to search for your preferred class.

• Once you have selected the class, click “Add to Cart” on the following page, your Enrollment Type should read “Active”. Select the student you wish to enroll and ensure the appropriate start date is selected, Click “Continue Enrollment”

• Click, “Proceed to Checkout” You will be prompted to add payment information and will automatically be charged.

• If your child meets the criteria for the selected class a confirmation email of your class enrollment will be sent automatically.

• If you are requesting a class outside of the standard criteria, you will receive an online enrollment request confirmation that will be reviewed by our staff. If you are requesting a class above a level one and your child has never attended Integrity, we recommend putting additional information in the notes section.

 If your preferred class time is full, you can request to be added to the waitlist by following these steps:

Create an Account:

• Ensure your family has an account on our customer portal. Click here to access the portal.

Log In and Start Enrollment Process:

• Once logged in, click on 'Booking.' From there, choose 'Find a Class,' 'Book a Party,' or 'Camps,' depending on the type of enrollment you'd like to add.

Use Filters to Find the Right Program:

• In the 'Classes' or 'Camps' sections, use the filters to narrow down options based on your child's age, interests, or program availability.

Request Waitlist Enrollment:

• If your preferred class is full, select it and click 'Waitlist' instead of 'Enroll Now.' Please note that you can only be added to one waitlist at a time.

Complete Your Waitlist Request:

• Follow the prompts to finalize your request. You will not be charged at this time. You’ll receive a confirmation email once your child is added to the waitlist.

Future Start Date Waitlist:

• If you wish to be waitlisted for a future start date (up to 3 months in advance), you’ll need to contact our customer service team directly. Online waitlist requests will automatically default to an immediate start date. To request a future start date, please call or email us.

No, you may login to your account using the original email you used to create your account. On the Parent Portal enter your email address and password. If you are unsure of your password use the “Forgot Password?” button. If you forgot your email please contact Integrity Athletics.

Integrity does not offer free trials. All enrollments require payment for registration in the class. For first-time students, Integrity Athletics will happily refund 100% of your first month’s tuition should you feel dissatisfied with your Integrity Athletics experience. We will offer to change times, programs, classes, or teachers first if possible. But if that doesn’t work, we want you to come back and try it again at a later date. 

NOTE: The guarantee will be offered as long as 3 classes in the month have been attended. If after 1 month, you are dissatisfied, our guarantee will be honored.

Please arrive 5-10 minutes prior to the start of your child’s class. If you signed the online waiver you can head directly to your meeting area, the instructors will call out the class right on time. Preschool classes will meet to the left of the entrance in our preschool gym. All other classes will meet directly straight in front of the entrance in our cubby area.

Please have your child line up on their designated colored line. Girls Gymnastics = RED, Boys Gymnastics = GREEN, Trampoline and/or Tumbling = Purple and Rhythmic Gymnastics = Pink, Acro=GREEN. The parent viewing area is upstairs.

Cubbies are located upstairs along with the parent viewing. Please stop by the front desk before, during, or after class with any questions you may have. 

Integrity Make-Up Policy

• Make-up classes are not guaranteed.

• Each child is allowed up to one make-up per month for a missed class.

• You have 3 month (90 days) from the date of the missed class to reschedule; make-ups will be forfeited after the deadline or upon unenrollment from that program. Please note make-ups can only be scheduled up to 14 days in advance 

• The desired make-up class must have an open spot to accommodate the rescheduling.

• Holiday closures do not qualify for make-up classes unless otherwise stated by Integrity Athletics.

•  There are no refunds or credits for missed classes

• Additional restrictions may apply.

• Every child is allowed 1 make-up class per month and MUST be scheduled within 90 days of the missed class. Make-ups are not guaranteed and are subject to availability.

To schedule a make-up class, you can either contact our Customer Service Team via phone, email, or in person or submit a request online.

Option 1: How to Schedule a Make-Up Through the Online Portal:

1. Log in to the portal and find your 'Students' list.
2. Click the 'Makeups' button on your student’s profile.
3. You will be directed to your student's make-up token information. If you have an available make-up token, select 'Request.'
4. This will take you to our class list, where you can choose the class you wish to make up and then click 'Submit Request.'

After Submission:

• Your request will be reviewed by our staff. A confirmation or denial email will be sent to your primary email address after review.

Option 2: Scheduling with our Front Desk Staff 

• You may schedule a make-up with a member of our customer service team during operational by emailing, calling, or visiting us in-person. 

Eligibility for Make-Up Classes:

• Students must have an available make-up token on their profile
• Students may only enroll in classes they are age and level-eligible for. While families typically schedule make-ups within the same program, however, you can enroll in any program at the same level (Level Equivalent).

Examples:

• A student enrolled in a Level 1 Girls Gymnastics Class may schedule a make-up in a Level 1 Tumble Only class.
• A student in a Butterflies Class (3-Year-Olds) may only schedule a make-up in other Butterfly classes, as this is the only 3-year-old class option.

If you wish to drop your child from their recreational class you must notify Integrity Athletics by the 24th of the month (monthly charges are added to your account prior to the start of the following month and will be available to review before payments are processed). Drop requests received after the deadline (between the 24th and the 1st of the next month), will be subject to approval from the billing department and may be subject to financial responsibility of 50% of the following month. 

ONLY individuals who are listed on the family account are permitted to drop a child from a class. 

Drop requests received after payments have been processed, will be subject to 50% of that month's tuition. Your child will be dropped halfway through the month. The remaining 50% balance will be placed on the family account as a credit to be used for future Integrity Athletics programming. If you do not want a credit on your account, the drop date can be set at the end of that month and your child can attend the full month of classes.

You are welcome to select a drop date for future months that is not the last day of the month (for example, if we are currently in January and you wish to drop on February 15th, please let us know by January 24th). You will be prorated for the following month when billing is processed.

You can drop your child from a class using any of the following methods:

• Online: Through the parent portal
• Email: By contacting our front desk at info@integritygym.com
• Phone: By calling the front desk at (614) 733-0818
• In Person: By visiting the front desk

Dropping Through the Parent Portal

When using the parent portal, please carefully review the drop date you are selecting. In most cases, the drop date should be set for the last day of the current month. If you need to drop partway through a month that has already been paid for, please submit your request and contact our customer service team. Note that financial responsibility may still apply; refer to our drop policy for more details.

Dropping Through the Front Desk

If you choose to drop a class by contacting a staff member, please provide the following information:

• The child’s name.
• The class to classes they are dropping from.
• Your desired drop date.
• See our 'Drop Policy' for any restrictions

Please note: Only individuals listed on the family account are authorized to drop a child from a class.

Future Drop Dates

You may select a drop date in a future month that is not the last day of the month. For example, if it is currently January and you wish to drop on February 15th, notify us by January 24th. Billing for the following month will be prorated accordingly.

Yes! To request a private lesson, please complete our Private Lesson Request Form. This form allows parents to provide essential details such as contact information, athlete details, desired skills to work on, and availability.

Once the form is submitted, our staff will review your request. A coach whose expertise and schedule align with your child’s goals and availability will contact you to arrange the lesson.

Important Note:

Before scheduling a private lesson, you must create a profile in our Parent Portal. While no charges are applied until after the lesson occurs, you’ll need to complete your profile and accept our waiver and required policies to finalize the scheduling process.

You can see a list of our current coaching staff by clicking here. 

Of course! Our competitive teams consist of Women’s Artistic, Men’s Artistic, Rhythmic Gymnastics, Acrobatic Gymnastics, and Trampoline & Tumbling.

Yes. Each of our competitive teams competes in USAG sanctioned competitions. Additionally, our Girls and Trampoline and Tumbling teams compete in local leagues and recreational level competitions. Our team directors will be able to provide all of the information on these competitions.

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